RMIT Health Navigator — Medibank OSHC
A research-led concept app helping international students navigate the Australian healthcare system and their Medibank cover. Persona-driven, with a dashboard, modules and enquiry flows.
Portfolio 03 — Data Analytics
Data with a narrative,
decisions with evidence.
Master of Analytics student turning numbers into direction — from SQL queries and statistical models to segmentation and storytelling for stakeholders.
Experience & education
Where the analyst mindset was built.
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Master of Analytics
RMIT University · Melbourne
Expected Dec 2026
- Focused on data integrity, business intelligence and advanced analytical problem-solving.
- Technical proficiencies include advanced data querying (SQL), statistical reporting (R) and comprehensive data visualisation.
- Applied projects across segmentation, research and commercial decision-making.
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Administrative & Data Assistant
H-TAS Accounting Agency · Ho Chi Minh City
Jul 2021 — Jun 2022
- Managed high-volume financial data and analytical reporting for 50+ diverse client accounts, maintaining 100% accuracy.
- Used advanced Excel techniques to identify discrepancies and optimise spreadsheet workflows — a 20% reduction in manual reporting time.
- Handled government-regulated documentation with 100% accuracy across 1,000+ monthly entries, enforcing secure filing.
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Bachelor of Business — Marketing
RMIT University · Melbourne
Graduated
- Led market research and customer segmentation to inform a targeted acquisition campaign.
- Used Excel and Google Analytics for up to 10 campaigns' measurement and optimisation — the bridge between marketing intent and analytical rigor.
Selected projects
Research, reporting & optimisation.
20%
reduction in manual reporting time across 50+ client accounts
Accounting Workflow Optimisation
At H-TAS Accounting Agency, I used advanced Excel to reconcile discrepancies and streamline reporting — 1,000+ monthly entries at 100% accuracy.
Research
Customer Segmentation Study
Market research and segmentation analysis to inform a targeted acquisition campaign — part of 10+ applied projects combining marketing questions with analytical methods.
Certifications
Verified, not just self-taught.
Intermediate SQL — DataCamp
Joins, aggregations, subqueries and CTEs. Certified April 2026 — the core toolkit for day-to-day analytics.
Intermediate R — DataCamp
Statistical programming fundamentals — data frames, control flow, functions and packages. A foundation for analytical reporting.
Tools & skills
The analytics stack.
- SQL
- R
- Power BI
- Excel (advanced)
- Google Analytics · GA4
- Statistical reporting
- Data visualisation
- Market research
- Customer segmentation
- Data integrity
- Workflow optimisation
- Microsoft 365